Questions we actually get
Ask us the thing you were about to Google instead.
Ten questions, answered plainly, pulled from what people in Copperas Cove, Killeen, Temple, Belton and Lampasas actually ask us on the phone.
The one that comes up every winter
Why does my backflow assembly keep failing after a freeze?
Short answer below. Long answer: insulation, the right enclosure and testing it afterward, before the next cold snap rather than after it.
Since 1982. The company was incorporated in Texas that July and has run out of the same building on E Business Hwy 190, across from Goodwill, ever since. One of our reviewers has been calling us for thirty of those years.
No. Estimates are free, and we try to get one back to you within a few hours of the day you ask. If we miss your call, someone in the office will get back to you.
Call the on-call line, (254) 554-1405. The office runs Monday to Friday, 8:00 to 5:00, but the on-call number is answered around the clock, weekends and holidays included.
The team carries more than 60 years of combined plumbing experience, and we are regulated by the Texas State Board of Plumbing Examiners. Trucks are stocked so most repairs get finished on the first visit rather than after a parts run.
Electric, propane and natural gas. We sell A.O. Smith and repair every major brand. If you are buying a house, we also handle the real estate inspection side: checking the heater's location meets city code, pulling the permit, and walking you through the city inspector's visit.
A sewer camera to find the blockage, a jetting machine or a roto machine to clear it, then the camera again to prove it is actually clear. Guessing is how a drain gets unblocked twice.
Central Texas freezes are short and hard, which is the worst combination for an assembly sitting above ground. Insulation and the right enclosure matter, and so does testing it afterwards. We install, test and repair backflow prevention devices, and we would rather look at yours before the next cold snap than after it.
Copperas Cove, Killeen, Temple, Belton, Lampasas and the surrounding area.
Yes. If something is not right after a service call, tell us and a plumber comes back to make it right.
Cash, check, Visa, MasterCard and Discover.
Still have a question that is not up there? It is faster to just ask.
Or just call it in.
Office hours Mon-Fri 8am-5pm. Something that cannot wait goes on the on-call line, (254) 554-1405, any hour.